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FieldEdge

Image showing the before and after of FieldEdge's website design

The Challenge

FieldEdge, a leading field service management system, needed to optimize their brand
positioning
, messaging and digital presence to grow credibility among prospects

Competitive Industry

With over 10 notable competitors in the industry, FieldEdge needed a design to help them stand out as the leading field service management software provider with over 40 years of innovative experience.

Diverse Audiences

A wide audience range meant we needed to accommodate the customer journey and the messaging for each group.

This included explaining the benefits for everyone on the customer’s team, from the field to the office, while covering all the industries that their clients work in, including HVAC, plumbing, electrical, locksmith and appliance repair.

Complex Product

Although complex, the product needed to be presented in a way that was easy to understand and navigate, which meant we needed to redo the website structure and improve the user flow to ensure a clear conversion funnel.

FieldEdge website pages
fieldedge photo

The Solution

We designed an engaging website with creative animations while considering all audiences
and built a conversion-based customer journey. Some of our deliverables included:
  • Brand Strategy

    Our brand strategy leveraged FieldEdge’s 40-year history and company culture to establish credibility and position this award-winning company as a leader in their market.
  • Website Strategy

    We run a thorough competitive, industry and user analysis to plan the new website user journeys, messaging and the conversion funnel.
  • Website Redesign

    FieldEdge’s updated brand identity informed our creative web design decisions. Using light animation, a vibrant palette and human-centric visuals, we managed to humanize the brand, increasing its appeal.
  • SEO

    From design to code and header structure, FieldEdge’s new website is fully optimized for search engines so their prospects can discover them as the need for FieldEdge’s solutions arises.
FieldEdge website pages

The Results

Shortly after launch, we:
  • Increased overall traffic by
    19%
    gaining visibility with unpaid, organic search visitors
  • Boosted page speed score by
    41%
    with a new, light and creative web design
  • Reduced site loading time by
    50%
    without impacting the site’s engagement or value
Our Work

Featured Case Studies

Explore our case studies & see how we grow brands online.

A New Website For Evergreene Homes

We approached the project with both strategy and storytelling in mind.

The goal wasn’t simply to redesign a website, but to create an elevated, modern digital experience that would seamlessly connect prospective buyers with the communities and homes that fit their lifestyles.

Through thoughtful UX design and a clean, contemporary aesthetic, the new website was built to feel intuitive from the very first interaction.

Three stacked images of Evergreene Homes' website design

Volcano Communications’ Modern UX

Digital Silk partnered with Volcano Communications to redesign its website into a modern, user-friendly platform that reflects the company’s legacy and leadership as a trusted telecommunications provider.

By aligning messaging with customer needs and emphasizing trust signals, the redesigned platform improves engagement and positions Volcano Communications as a dependable, customer-first provider while supporting ongoing growth and service adoption.

volcano portfolio image

Improved Website Design For Mezocare

Mezocare’s new digital platform features a seamless UX and UI designed specifically for healthcare tourism.

The scalable website connects international patients with affordable medical services, effectively linking providers and their offerings.

With a strong SEO foundation and detailed taxonomies, the platform ensures a smooth and intuitive experience, making it easy for users to explore options and make informed decisions.

Mezocare medical travel website design showcase featuring responsive healthcare service pages and patient-focused user experience

Beast Coast Packaging’s Refreshed UI

Beast Coast Packaging engaged Digital Silk to evolve its digital presence into a high-performing growth platform that positions the brand as a premier custom cannabis packaging supplier and consultant.

The initiative focused on aligning brand storytelling, UX, and digital strategy to increase brand awareness, generate qualified leads, and build long-term credibility.

This project positioned the Beast Coast Packaging website as a sales enablement and lead-generation engine and a scalable foundation for long-term digital growth, retention, and market leadership.

Beast Coast Portfolio Image
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