Productside

Before and after screenshots of Productside's web design - optimized

The Challenge

Productside had great customer retention and course
ratings but needed to boost sales to new customers.

Customer Acquisition

Productside was struggling to capture a competitive market share of the product management niche.

Thought Leadership

As a learning platform, Productside was looking to build trust and authority within its community through thought leadership.

Driving Conversions

The group’s top-tier courses represented similar prices to more established institutions, meaning they received fewer conversions than cheaper competitors.

productside-trio-stacked

The Solution

We developed a custom solution for the online course niche to
help Productside differentiate and uplift their course listings.

Some of our deliverables included:

  • UX Redesign

    Our team identified and removed points of friction in the customer journey on the website, from the first click to signing up for a course.
  • Funnel Audit

    We analyzed and reconstructed the conversion path on every channel that drives leads to website conversions.
  • Strategic Brand Positioning

    Taking the rebrand to market and intentionally positioning it where it can provide most value was a strategic decision we made early on.
  • Competitive Brand Identity

    Our branding team created a new look that helps establish Productside as a leader in product management learning.
productside-trio-flip

The Results

We delivered an impact on revenue in less
than three months. Our results included:
  • Courses sold of
    160+

    from the new website

  • 1st time website
    visitors of
    100K
    in three months
  • An immediate
    18%
    traffic jump on launch day
Our Approach

Featured Case Studies

Explore our case studies & see how we grow brands online.

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Hover-based content reveals, kinetic typography and animated counters help visitors absorb key information without cluttering the interface.

The final website supports brand storytelling, guides users through content smoothly and keeps the experience focused on engagement and usability.

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Education Support UX Built For Savvas

Savvas’ support redesign shifted the experience from role-based navigation to task-based self-service for teachers and school administrators.

Our team prototyped the new flow, tested six scenarios with 11 remote participants and used the findings to refine the platform before launch.

Visitors can now complete common customer and technical support tasks with fewer dead ends and a more intuitive path to answers.

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Northwestern’s Multi-Audience Education Website

Rather than treating each audience as a separate path, Northwestern University’s redesign gathers students, faculty and prospective applicants under one cohesive website.

Digital Silk aligned the messaging, rebuilt the architecture to respond to every screen and introduced micro-animations that make moving through the content more efficient.

More people are applying and requesting information, usability scores are higher and visitors are spending longer on the site. Application conversion has risen 47%, and the share of target keywords ranking in the top 3 has reached 81%.

Northwestern University portfolio image featuring responsive university website designs with academic content, student-focused resources, and campus imagery displayed in a modern educational web interface.

Culinary Academy Of Las Vegas’ Education UX

Our goal when working with Culinary Academy Of Las Vegas was to keep prospective students engaged beyond the first few seconds and expand visibility beyond branded searches.

We rebuilt the site with a mobile-first UX, career-pathway navigation and an SEO plan aimed at high-intent local education queries.

Within eight months, average visit duration rose 1,200%, bounce rate dropped 21% and total traffic climbed by nearly 70%.

Culinary Academy of Las Vegas portfolio image featuring three responsive website layouts with culinary training programs, hospitality education content, chef imagery, and student success highlights over a restaurant-themed background with blue and purple gradient overlay.
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