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IBM needed to adapt industry-specific marketing communications for European markets, with more than 200 webpages requiring localization across different countries and languages.
Digital Silk assigned 12+ digital strategists across regional projects, creating localized guidelines and processes that helped IBM’s teams adopt and manage the new microsites more efficiently.
Within five months, 47 microsites launched across 21 countries, with 200+ localized webpages in 11 languages and 100+ stakeholders coordinated through the project.
HP wanted to launch a global rewards program that could connect its retail and online channels while giving customers a reason to engage with the brand beyond individual purchases.
Digital Silk built a custom rewards portal where customers could submit purchases, track points and access benefits, then supported the program with retargeting, retailer communications and automated email campaigns.
Within six months, the program reached 40K active members, while repeat customers grew to 56% of total customers, strengthening loyalty across HP’s customer base.
Xerox needed a stronger way to generate and nurture B2B demand for its new printer technologies, with its existing digital experience failing to turn interest into qualified leads.
Digital Silk built a new landing page around key buying triggers and supported it with Google Search and Display campaigns, retargeting and email nurturing for prospects who needed more time to decide.
Within six months, Xerox Versalink sales increased 20%, while nurtured leads reached a 43% conversion rate.



See how we plan, test and scale digital marketing programs for enterprise organizations.
Procurement, security review and data processing agreements begin in parallel so predictable enterprise requirements don’t become a bottleneck later. We establish the business objectives, markets, channels, data requirements and technical constraints that will shape the program.
We identify who makes decisions, who needs to be consulted, who can block a change and who owns each market or channel.
We then map audiences, buying journeys, regional differences and existing performance data to determine where the opportunity actually sits.
We define the campaign structure, messaging, targeting, creative, measurement and reporting framework, then use the pilot to identify what needs to change before scaling.
Once the model works, we document the repeatable processes needed to expand it across additional markets.
We evaluate lead quality, conversion behavior, acquisition costs, revenue contribution and market-level performance to identify what should be scaled, adjusted or stopped.
Findings from the pilot and subsequent markets feed back into the program so improvements are made before they become expensive at scale.
We document campaign structures, workflows, reporting and decision rules and train your internal teams to manage the program independently.
The engagement is not finished when campaigns launch. It’s finished when your teams can run them without us.
It’s the number of stakeholders, markets, languages and systems involved. IBM needed 100+ stakeholders to coordinate 47 sites across 21 countries in five months. That’s a different discipline, not simply a bigger campaign.
As part of the project, not as a hurdle before it. We plan for security reviews, data agreements, insurance requirements and vendor onboarding from the start, typically allowing six to twelve weeks.
We define what’s fixed and what’s local, then build that distinction into the system. Templates protect consistency while giving local teams room to adapt.
Your legal team determines the requirements; we handle implementation. We build consent and accessibility into shared components so they can scale across the program, rather than fixing issues page by page.
We measure contribution and influence against a stated methodology, connected to CRM and financial data. Markets are evaluated against their own maturity rather than a single platform metric.
Yes, and we usually recommend it. A pilot reduces risk, produces evidence and surfaces problems while they’re still inexpensive to fix.
The people named in the proposal, with clear roles and involvement. We also plan for continuity if team members change.
We work with your team and aim to make it more capable. Documentation, training and templates help your teams eventually run the program without us.
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