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eCommerce Website Design Services

Our eCommerce website designers create high-performing online stores to help you increase conversions, improve the customer journey and create lasting customer loyalty.

  • Engagement-Focused Interface Design
  • Intuitive Checkout & Product Pages
  • eCommerce Integrations & Customization
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5 Star DesignRush Reviews

2025 Agency of the Year

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5 Star DesignRush Reviews

2025 Agency of the Year

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OUR WORK

Our eCommerce Site Design Portfolio

Take a look at some of our latest eCommerce projects to see how we deliver
measurable results for our clients in all industries.
eCommerce
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Red Dirt Outlet’s SEO-Optimized Store

Red Dirt outlet requested our eCommerce website design services in an attempt to improve its credibility and customer acquisition.

We supported the brand’s long-term growth by clarifying its unique value proposition, restructuring its site architecture and navigation and aligning the content and calls-to-action (CTAs) with customer expectations.

We wanted to position the brand as an affordable and curated provider of home decor and consumer goods through curated conversion journeys and customer-aligned experiences.

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Lively From Best Buy Health Gets An eCommerce Site

Our main focus when designing the site for Lively remove the complexity of the shopping experience and simplify the user journeys.

We prioritized accessibility and ease of use to cater to its target audience. We simplified the navigation, added larger tap targets and clearly ordered the information on the site, while also optimizing the performance.

Our team structured the platform in a way that supports future product launches, which allows Lively to easily showcase its new offers.

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Great Northern Docks’ Illustration-Driven Platform

Great Nortern Docks is a family-owned business that manufactures and sells durable and high-quality dock systems for demanding waterfront conditions.

Through our eCommerce website design services, we modernized the user experience while also highlighting the company’s deep-rooted legacy.

To do this, we used hand-drawn illustrations and authentic sketches from the founder’s son in the site’s design. We also improved the eCommerce functionalities, organized the product presentation and added impactful visuals.

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A Redesigned Digital Platform For Elizabeth Arden

We partnered with Elizabeth Arden, a globally recognized prestige beauty brand to design and develop a modern eCommerce store.

Offering a wide range of skincare, cosmetics and fragrances, the brand required a scalable solution to showcase its extensive product portfolio while offering a high-converting shopping experience.

Our approach focused on creating a refined, user-centric eCommerce journey through clear product categorization, intuitive navigation and visually engaging layouts that highlight both innovation and heritage.

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A Custom Shopify Build For Massimo Motor’s

Massimo Motor sells powersports vehicles through both a dealer network and direct-to-consumer channels, but their NetSuite SuiteCommerce site was outdated, inflexible and not built for the scale they were operating at.

We built a fully custom Shopify platform integrated with NetSuite via Celigo for real-time inventory, order and customer syncing, with separate checkout flows for B2C and B2B buyers and vehicle purchases routed through their legal partner EKHO.

The new site features mega menu navigation across seven product categories, a dealer locator with service center lookup, advanced product filtering and a visual identity that matches the rugged, high-performance nature of the brand.

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Before & After Web Design Agency Examples

A Trusted eCommerce Website Design Partner

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eCommerce Website Design Services

We offer professional eCommerce website design services to businesses of all backgrounds. We can tailor your store to fit how you sell and how your customers shop.

Custom eCommerce Site Design

We create custom eCommerce websites instead of forcing your store into a template that was never built for your products or sales process.

Based on your needs and target audience, we plan your sitemap, page structure, navigation, search features and other elements.

Explore our custom web design services.

Product & Category Page Design

Our team can rework your product and category pages so visitors can compare their options more easily and understand your unique value better.

We can clearly show product features and variations, pictures, shipping options, user reviews and suggestions for other products that go well with the one that customers are looking at.

Website Redesign Services

As part of our eCommerce website design services, we rework underperforming stores using performance data, customer behavior and operational pain points as the starting point.

Our team looks at where customers leave, which pages fail to convert and what’s making product or inventory updates harder than they should be, then fixes those issues in the redesign.

Explore our website redesign services.

eCommerce Integrations & Plugins

Our team can handle the entire technical side of your eCommerce site, beyond the standard front and back-end development.

We’ll set up your payment gateways, inventory systems, user profiles, email subscriptions, CRM platforms and any other third-party extensions or plugins you need.

Maintenance & Support

With our eCommerce website design services, launch is followed by ongoing support for the site itself.

We take care of bug fixes, updates, security patches, encryption and payment processing. We can also revise the user experience when new features are introduced.

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Experience Our eCommerce Website Design Services

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Our Clients

Reliable eCommerce Website Solutions

As part of our eCommerce website design services, we create online stores that
reduce checkout drop-off, highlight key products and support scalable growth.

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Babies R Us
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Rollink
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ZipTie
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Northwestern University
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IBM
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Buddha Brands
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Paul Stuart
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Spar & Bernstein
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Sony
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Best Buy
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Absolute Dogs
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Mitsui Plastics
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Puma Energy
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Xerox
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Enchant Christmas
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Grenco Science

Full-Service eCommerce Web Design Firm

Beyond our eCommerce website design services, we offer comprehensive packages to fully support your business across all touchpoints.

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eCommerce Branding

Your brand is the reason people trust you enough to buy. It’s the whole point of why your store exists, why your offer is special and why customers should care.

We can create your core identity, including your logo, brand design and packaging to give your business the signature look it deserves.

Explore our branding services.

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Store Planning & Optimization

A nice-looking site doesn’t mean anything if people still don’t know where to click or how to buy anything when they open it. But you get the structure right, your site stops leaking traffic and starts converting it.

You can count on our eCommerce website design services to cover all the planning from start to finish. We organize the navigation, layouts, product categorization and mobile responsiveness.

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Custom Web Development

Don’t hinder your sales by getting trapped by platform limits, clunky workarounds and unnecessary features. At a certain point, a nice pre-made theme stops being enough.

Hiring our eCommerce website design services means we build the parts your store is missing, so you stop forcing your business into a setup that was made for everyone else.

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Content Creation

Design frames the offer, but content is what sells it. What you say on product pages, collection copy, brand messaging, email content, ad copy and campaign directly affects your sales.

We create content that makes the product easier to understand, easier to want and easier to trust. Without that, even a great-looking site ends up showing products instead of actually selling them.

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Digital Marketing

Having a well-designed store without proper follow-up or support is just you leaving money on the table. Digital marketing can get your brand to the right people at the right time.

In addition to our eCommerce website design services, we can bring in relevant people through organic traffic, performance marketing, social media, email and other channels you’re using.

Explore our digital marketing services.

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Support & Optimization

Don’t look at launching your site as the finish line, since there’s more to it than that. Things can easily break, your products can change, your sales pages need tweaking or you end up with conflicting plugins.

Our eCommerce website design services also cover the optimizations that keep the store running after launch. This can be things like bug fixes, security updates, merchandising changes or UX refinement.

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Our eCommerce Website Design Process

We’ve follow a step-by-step process in our eCommerce website design services, based on the hundreds of years of combined experience of our leadership team.

A professional eCommerce web design starts with understanding your business properly. We look at your offer, how you sell, what makes you different and where your current website may be falling short.

From there, we map out what the new site needs to achieve, what your position in the market is and what opportunities the new website should address.

Our team plans the main landing pages, product filters and presentation, navigation and categories and other relevant aspects.

If you need additional features like multiple languages, currencies, payment methods or regional support, our eCommerce website design services can help you do just that.

In the next step in our eCommerce website design services, you start to see your site take shape. Our creative designers do high-fidelity prototypes of the key pages, while also adding signature animations, branded details and organizing the layout.

We handle each page carefully, review the messaging and optimize the user touchpoints to ensure usability on all devices. Then we send everything to you for review.

Once the designs are signed off, we turn them into a working store that feels smooth, stable, and easy to use on every screen size.

We build out the pages that matter most in eCommerce, including the homepage, collections and checkout. We also set up the main parts of the site, such as navigation, filtering, product options, key integrations and content blocks your business uses.

The goal is not just to match the design, but to make the whole store feels well put together in day-to-day use.

Before launch, we take the time to go through the site carefully, deal with any loose ends and carefully check the store for even the smallest issues.

With our eCommerce website design services, testing is never treated as an afterthought. Product pages, variant selection, add to cart and mobile layouts, along with the other details that can affect how smoothly the store works once it goes live.

We also look closely at the finer details. Inconsistent spacing, weird image crops, broken content, confusing page elements and anything else that raises red flags.

What matters is getting the important details right. We make sure everything is set up properly so your store can keep running without avoidable setbacks.

We review the core functions, including payments, shipping, redirects, order tracking and other business-critical features.

Our eCommerce website design services can carry on after launch too, with continued support to improve performance, keep things secure and help the site stay in good working order.

OUR VALUE

Why Choose Our eCommerce Website Design Services

Creating superior online stores that engage, convert and retain your customers

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Proven eCommerce Expertise

We’ve seen it all. We’ve rebuilt slow stores, fixed broken pages, improved product categories and turned underperforming traffic into sales. It’s all part of our eCommerce website design services.

Our job is to help you attract buyers and help them see your solutions as something worth their time and resources. In our experience, this takes more than just selling a special product.

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Five-Star Reviews

Our stellar reviews come from clients who needed the job done right and got exactly that. No excuses, no costly delays. We deliver what our clients want and they remember that.

Check out our five-star ratings on platforms like Clutch and DesignRush to see for yourself:

“Digital Silk has put forward top-notch work, from website design concepts to [the] implementation of our new Shopify website. The team has been very collaborative, timely, and a pleasure to work with throughout the project” Nora Collins, Marketing Director at Buddha Brands

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Project Ownership

You shouldn’t have to micromanage the people you hired. We get the brief for your project, take full ownership and follow through on our promises with our eCommerce website design services.

We look after your project like it’s our own. This doesn’t mean we take over completely, just that we care about what we do and update you on things as they happen. Because that’s exactly what our clients deserve.

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Online Store Growth

Nothing makes us happier than seeing our clients flourish, so we build shopping experiences that users can trust. We build your store but also support long-term growth for your brand in all the right ways.

With our eCommerce website design services, we get more of the right people to buy and give you more value from the traffic you’re getting.

Meet Our eCommerce Website Designers

Get in touch with our team and tell us about your eCommerce goals. We’ll provide expert recommendations and a custom proposal for your project.

Set Up A Consultation
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Our Experts Have Won Industry Awards

Professional eCommerce Web Design Services

Awards
Digital Silk IMA award
Digital Silk Telly award
Marcon awards
Digital Silk Horizon Interactive award
Digital Silk Communicator award
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Digital Silk Awwwards
Digital Silk W3 award
Recognition
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Expertise
  • Brand Strategy
  • Communication Strategy
  • Logo & Graphic Design
  • UI & UX Design
  • Package Design
  • Custom Web Design
  • eCommerce Development
  • Mobile App Development
  • Software & AI Development
  • ERP Portal Integration
  • Marketing Strategy
  • Social Media Marketing
  • Search Engine Optimization
  • Paid Media Marketing
  • Email Marketing
  • Creative Copywriting
  • Content Marketing
  • Influencer Marketing
  • Affiliate Marketing
  • B2B Direct Marketing
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eCommerce Website Design Services FAQs

Everything you need to build and grow a store that sells. That includes strategy, site planning, UX, visual design, custom development, product and collection structure, content creation, QA testing, conversion optimization and post-launch support.

Web design is just one piece of the puzzle. Brands need the full setup because traffic means nothing if the store, messaging and backend aren’t built to convert.

Most projects take anywhere from 8 to 16 weeks, depending on the size of the store, custom features, content needs and how much we’re reworking.

We’ve launched simple online stores in a matter of weeks, whereas a larger site with strategy and custom development takes longer. Rushing eCommerce designs usually creates expensive problems later, so we build it right the first time.

The price comes down to what your business actually needs. A smaller touch-up costs less than a full redesign with strategy, custom development, content and marketing support.

Once we know more about your specific requirements, we’ll be able to give you a custom or price for your project. We don’t start working on anything until you agree.

Yes. We handle custom and enterprise eCommerce projects for brands that need more than a theme and a few plug-ins.

That includes advanced product features, custom page builds, systems integration, subscriptions, wholesale setups, multi-store needs and high-volume performance optimization.

Yes. We can rebuild the design, fix weak conversion points, improve the structure, upgrade performance and replace the parts that are holding sales back.

Most existing stores don’t have a traffic problem, they have a site problem. A proper redesign fixes what’s costing you money.

Yes. You own your website, your store data, customer details and the assets created for the project unless something specific is agreed otherwise upfront.

This is your business, not a hostage situation. We build systems our clients can control, so you’re not stuck relying on an agency just to access your own store.

Yes. We build stores so your team can actually run them without touching code every five minutes. Your products, collections, pages and content updates should be simple to manage.

That said, easy to manage does not mean basic. We make the backend user-friendly while not watering down the front-end experience.